Shufflebuy FAQ
Welcome to our frequently asked questions page!
If your question isn't here, you can contact us at support@shufflebuy.com
Article Categories
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Account Settings (15)
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How do I sell and list my item?โถ๐
What can I sell on Shufflebuy?โถ๐
How do I get my money/payouts?โถ๐
I sold my item. Now what?โถ๐
I have more than 1 of the same item to sell. Can I keep my listing up?โถ๐
What happens when I mark my listing as sold?โถ๐
Billing (4)
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Can I change/edit videos after listing?โถ๐
Can I post multiple videos in a single listing?โถ๐
How do I delete/edit my listing?โถ๐
I found an item but it shuffled away! Can I find it again?โถ๐
Pro Features (2)
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What features do I get with the Pro Upgrade?โถ๐
How do I cancel my Pro Upgrade?โถ๐
Features (4)
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How do I earn points in the scoreboard?โถ๐
What do the points do?โถ๐
How do I enter the July 4th Xbox Giveaway?โถ๐
Where can I find my referral link? Is there a referral program?โถ๐
Copyright & Legal (7)
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I just posted my listing and don't see it, what happened?โถ๐
Is there any Buyer Protection?โถ๐
My item was broken/fake or I never received my item. What do I do?โถ๐
I got scammed! Now what?โถ๐
Can I return an item?โถ๐
How do I cancel my order?โถ๐
API Questions (4)
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How do I buy an item?โถ๐
How do I know if the seller is legit?โถ๐
How do I get more information about an item?โถ๐
How do I search for an item?โถ๐
Support (3)
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How do I request a feature?โถ๐
How do I stop app notifications?โถ๐
I have questions that were not answered in the FAQ.โถ๐
Giveaway (1)
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How do you protect my privacy when announcing giveaway winners?โถ